How to view your credit balance Step 1. Dial *555# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How to view your data balance How can I check my balance? How to activate your data plan How to view your balances on the My Digicel App APN Internet / Data Settings and how to use them.