The credit limit is a set value on your account to help manage your bill charges. It is highest amount you can owe at any time during the billing period. This amount is set based on your plan and monthly subscription.
The credit limit balance takes into account your total current charges including Monthly subscription, other charges and tax.
For example: From your invoice if the Total Amount Due (Tax incl) adds up to 5,314.56VT and your credit Limit is 6,000VT. This means you will only be allowed chargeable voice calls, SMS or data worth up to 685.44VT (this means 6,000VT - 5,314.56VT = 685.44VT). Therefore your credit limit balance would be 685.44VT.
Your credit limit does not prevent your monthly subscription from being added to your account.
The maximum credit limit you can have is up to twice the amount of your deposit, dependent on your plan.
To increase your credit limit above the maximum value, an additional deposit may be required and signature which can be done at any Digicel location.
To decrease your credit limit, feel free to contact our Customer Care department